PresenceDesk terms of service

Effective 5 November 2026. PresenceDesk is provided by Innova Apps for coordinating workplace availability.

Using the service

Use PresenceDesk only within organizations and Chat spaces where you are permitted to use it. Each Google Workspace organization has one PresenceDesk workspace. The person who creates it becomes its first manager; that role does not grant Google Workspace administrator privileges. Managers are responsible for approving team membership and choosing trusted Chat spaces. Keep private links confidential and avoid unnecessary sensitive information in leave notes.

Planning and delivery

PresenceDesk is a coordination tool. Your employer's leave policies and final HR records remain authoritative. Calendar apps choose when to refresh, and message delivery depends on Google Chat availability and installation permissions. Check the workspace when a decision or delivery is uncertain.

Trial and workspace plans

New workspaces receive a 14-day trial for up to 100 enabled members. No payment card is required, and the trial does not automatically create a paid subscription. After the trial, a paid plan is required for new check-ins, leave requests and approvals, and scheduled team messages and reminders. Existing data remains readable and exportable, and personal data deletion remains available. There is no permanent free plan.

Each price covers one organization's PresenceDesk workspace. The yearly amounts are the full yearly charge. Innova Apps is the seller; Stripe handles payment. Stripe Checkout displays the total and first charge date before you confirm. A purchased subscription renews at its selected monthly or yearly interval until canceled.

Existing workspaces receive one 14-day trial for up to 100 enabled members when billing launches. After that trial, they also need a paid subscription for new activity. No workspace is charged automatically at trial expiry.

Purchases, renewals and cancellation

Only a team manager may purchase or manage a workspace subscription, and they must be authorized by their organization to do so. A manager opens Settings & billing in the browser workspace to choose a plan or open Manage plan and invoices. Payment details are entered on Stripe's pages. Review the amount, billing interval and first charge date before confirming a purchase.

Cancel future renewals in the Stripe billing portal. A cancellation scheduled for the end of the current billing period keeps the subscription active until the date shown in the workspace. Changing to a smaller plan may require deactivating members to fit its limit. New activity and scheduled messages are paused when a workspace has no current trial or subscription, or exceeds its applicable member limit; reading, exporting and personal data deletion remain available.

Removing PresenceDesk from Google Chat, signing out or deleting an ordinary member does not cancel the organization's subscription. When the last member deletes their data, the app requires explicit confirmation to cancel any subscription immediately and close pending checkout. Unused time is not automatically refunded. Contact support@innovaapps.ai about a payment, refund request or dispute. This does not limit any refund or cancellation right that cannot lawfully be excluded.

Access and ending use

Organization administrators may restrict installation and access. You can revoke your calendar feed and delete your membership in workspace settings, including after a trial or subscription ends. Access may be suspended to protect users or comply with applicable requirements. Contact support@innovaapps.ai for support.

Changes to these terms

We may update these terms. We will post changes here with a new effective date.

Privacy practices are described in the privacy policy. These terms do not exclude rights that cannot lawfully be excluded.